FAQ

Q: When and where is the 2017 Mitsubishi Electric Classic being held?
A: The tournament will be held April 10-16, 2017 at TPC Sugarloaf.

Q: What is the PGA TOUR Champions?
A: The PGA TOUR Champions is a membership organization of professional golfers age 50 and older with the primary purpose to provide financial opportunities for its players, entertain and inspire its fans, deliver substantial value to its partners, create outlets for volunteers to give back, protect the integrity of the game and generate significant charitable and economic impact in communities in which it plays.

Q: Which PGA TOUR Champions professionals are playing in the Mitsubishi Electric Classic ?
A: Please click HERE to see the  list of 2016 committed PGA TOUR Champions professionals. 2017 professionals will be announced soon.

Q: Is there special access for patrons with disabilities?
A: Handicapped parking is available in the Infinite Energy Arena parking lot (formerly The Arena at Gwinnett Center). Buses will be able to assist. There is a handicapped viewing area on the 18th hole that we can shuttle patrons to from spectator drop-off.

Q: Are there hospitality tickets available to the public?
A: Yes. For more information please call 770-232-7872.

Q: May I purchase tickets on-site?
A: You can save time and purchase tickets online, however, tickets will be available for purchase at the Infinite Energy Arena Box Office (formerly The Arena at Gwinnett Center) during tournament week.

Q: What if I have a Print @ Home ticket?
A: If you chose the Print @ Home or “download PDF” option during the ticket checkout process, you will not need to exchange the paper for a ticket. You can proceed directly to the spectator shuttle.

Q: Where is Will Call?
A: Will Call is located at the Infinite Energy Arena Box Office (formerly The Arena at Gwinnett Center).  If you are picking up tickets from Will Call, or exchanging a voucher for a ticket, you will need to present your photo ID.

Will Call & Ticket Sales (dates and times subject to change.)

  • Monday, April 10th from 10:00am-5:00pm
  • Tuesday, April 11th from 10:00am-5:00pm
  • Wednesday, April 12th from 7:00am-5:00pm
  • Thursday, April 13th from 7:00am-5:00pm
  • Friday, April 14th from 9:30am-6:30pm
  • Saturday, April 15th from 9:30am-6:30pm
  • Sunday, April 16th from 9:30am-5:00pm

Q: Where is lost and found?
A: Lost and found is located at the Primerica Information Tent located by the welcome arch where spectator buses arrive and depart.

Q: Do children receive free admission?
A: Any child under 16 will receive free  grounds and clubhouse admission with a properly credentialed adult. All children over the age of two need a ticket for any hospitality area.

Q: What are the admissions gates’ hours of operation?
A: Gates time are below. All times are subject to change without notice.

  • Monday, April 10th: 12:00pm
  • Tuesday, April 11th: CLOSED TO THE PUBLIC
  • Wednesday, April 12th: 7:00am
  • Thursday, April 13th: 7:00am
  • Friday, April 14th: 10:00am
  • Saturday, April 15th: 10:00am
  • Sunday, April 16th: 10:00am

Q: What are the Spectator Shuttle hours of operation?
A: Shuttles begin picking up 15 minutes before the gates open. All times are subject to change without notice.

Q: Where is the parking and how much does it cost?
A: All parking is at the Infinite Energy Arena (formerly The Arena at Gwinnett Center). We are pleased to offer complimentary parking and shuttle service for the Mitsubishi Electric Classic.

Q: What days are concessions available?

A: Concessions are available on Monday, and Wednesday through Sunday. Only select public concessions will be open behind the 18th green on Monday, Wednesday and Thursday.

  • Monday: behind 18th green in expo area
  • Wednesday & Thursday: behind 18th green in expo area, #1, #4, #13
  • Friday, Saturday & Sunday: behind 18th green in expo area, #1, #4, #8, #10, #13, #16, #17 green/#18 tee

Q: Are cameras or cell phones allowed?
A: Cameras are allowed Monday-Thursday only. Cell phones are allowed on tournament grounds but must be on silent.

Q: Are bags or backpacks permitted?
A: No large bags are permitted.

Q: Are outside food and beverage items permitted?
A: No food or beverages are permitted.